Your official gateway to study and live in Italy

International Welcome Desk is the trusted platform that helps international students and researchers manage residence permits, tax codes, housing certificates, and more — all in one app.

Recognized and supported by
leading Italian universities

Dive into our complete toolbox of services

Residence Permit

Start your residence permit procedure through the app and receive personalized guidance from the International Welcome Desk. The platform connects the digital request with in-person assistance provided at partner universities and local immigration offices, ensuring that each phase — from document preparation to submission — complies with official requirements and follows a legally recognized process across institutions..

Fiscal Code

Submit your request for the Italian fiscal code directly through the app and follow its progress with real-time updates. Each application is handled in collaboration with the Italian Revenue Agency and university administrative offices, ensuring data accuracy, transparent communication, and a faster, coordinated process between digital and institutional channels.

Accommodation Certificate

Request and validate your accommodation details through the app to obtain the official certificate required by local authorities. Verified by the International Welcome Desk, this document supports residence and visa procedures and guarantees that your housing declaration complies with both university and municipal regulations.

Visa and University Support

Access structured guidance on visa procedures and university-related formalities through the app. The service works in coordination with academic and institutional offices to ensure consistency between your visa documentation, enrollment status, and study obligations, helping you manage every step with confidence and institutional reliability.

Push Notification

Stay informed with smart alerts that keep you updated throughout each procedure. From document submission to appointment reminders, the app’s notification system ensures that no step is missed and that students, researchers, and university staff remain aligned during the entire process, wherever they are.

How It Works

A disruptive innovation that redefines student onboarding — guiding international students from housing, immigration proceerdures to integration through one intelligent, intuitive app.

Download the app

Upload your documents

Receive official assistance

Why Choose Us?

An efficient digital tool that streamlines processes for institutions and simplifies life for international students, researchers, and professors.

Official partnership with universities

Secure and compliant with Italian & EU regulations

Services available in English

Trusted by thousands of students worldwide

Trusted by universities and users worldwide

Anna

Erasmus Mundus

“The app made my residence permit application so much easier — I felt supported every step of the way.”

University Office

Bologna

“International Welcome Desk helps us support our international community more efficiently.“

Emily Carter

Erasmus Mundus Student (UK)

“The International Welcome Desk made everything so much easier. From my residence permit to practical daily support, I felt guided every step of the way.”

Li Wei

Master’s Student in International Business (China)

“Without the app, I would have been lost. Having all documents and appointments in one place saved me a lot of stress and time.”

Dr. Ahmed Al-Farouqi

Visiting Researcher in Engineering (UAE)

“As a visiting scholar, I was impressed by how efficient the system is. It reduced bureaucracy and allowed me to focus on my research.”

Prof. Anna Muller

Faculty of Social Sciences (Germany)

“This tool not only supports students but also helps professors like me. Communication with international students has become clearer and faster.”

Joszef Szabo

International Office Administrator (Partner UNINA)

“The International Welcome Desk has transformed our workflow. It makes the whole process more efficient and ensures students receive accurate guidance.”

Mario Giordano

Administrative Officer

“L’app ha semplificato notevolmente la gestione delle pratiche per gli studenti internazionali. Prima dovevamo seguire decine di email e appuntamenti manualmente; ora tutto è tracciato e integrato. Anche la sezione per la verifica dei documenti è molto utile per ridurre gli errori e velocizzare le procedure.”

Liu Wang

Master’s Student, University of Verona

“When I arrived in Italy, I was quite anxious about the residence permit and fiscal code. The International Welcome Desk app guided me step by step, even showing me where to go and what documents to upload. Everything was clear and updated — it really saved me a lot of time and confusion.”

Dr. Marcus Leclerc

Postdoctoral Researcher, University of Bologna

“As a non-EU researcher moving to Italy, the bureaucracy was daunting. Through the app I was able to request my accommodation certificate and receive updates directly on my profile. The digital workflow is intuitive and reliable — it’s a great example of how technology can improve international mobility.”

Giulia Bassi

Erasmus+ Coordinator

“Da coordinatrice Erasmus, trovo l’app uno strumento essenziale per accompagnare gli studenti fin dal primo contatto. I moduli di richiesta sono chiari e la dashboard ci permette di monitorare ogni fase del percorso. È diventato un supporto stabile per l’ufficio e per i nostri studenti incoming.”

Samuel Ndlovu

PhD Candidate, University of Verona

“I used the International Welcome Desk app during my relocation from South Africa to Italy. It centralized all the procedures — visa, tax code, and health insurance — in one place. I particularly appreciated the notification system, which reminded me of every upcoming deadline. It made settling in much smoother.”

Start your journey in Italy with confidence!